February 2022 - July 2023

Program Manager:

Responsibilities:

  • Implement and communicate high level direction from VPs and Directors

  • Ensure backlog readiness for upcoming PI, Fix Version, Sprint

  • Breakdown large initiatives into sequential deliverables

  • Consolidate processes across multiple PMOs (Project Management Offices)

  • Drive alignment across Design, Product, Dev, and Finance

  • Tools: Jira, Figma, Scrum, Agile, SAFe, Miro

  • Implement process improvements and automations:

    • Jira roadmaps, structure boards, dashboards, data and field cleanup

    • Figma Design-Development tools for ease of handoff (Branching, Dev Mode)

    • Explore new tools for potential improvements (FigJam, copy management, SmartSheets, Jira-Figma integration, Asana, Mural, etc.)

Programs:

  • Organization Restructure: Consumer Services & Solutions

    • Impact: Process and financial improvements leveraged from corporate restructure.

  • Event Planning: San Diego World Design Capital - 300 attendees

    • Impact: San Diego sees HP contributions in first sponsored event since 2019.

  • Launch: Creative Direction Strategy & Governance Process

    • Impact: Greater user experience accessibility, quality, and consistency.

  • Launch: HP ONE - Design complete for launch August 2023

    • Impact: Easier customer purchase experience plus cloud storage, unlimited warranty, higher quality support, etc.

  • Launch: Instant Ink Platinum - Initial 50,000 subscriptions

    • Impact: Customer printers are always covered under warranty and no upfront cost.

  • Launch: Instant Paper - Initial 200,000 subscriptions.

    • Impact: Customers never run out of paper.

  • Launch: Instant Ink Enroll & Connect - Initial 120,000 subscriptions

    • Impact: Customers have easier account creation and printer setup.

  • Launch: SMB Service (Small Medium Business) - Initial 50,000 users

    • Impact: Businesses can manage printers, supplies, users, and permissions with enterprise level control

HP Letters of Recommendation

  • Sogra Nishath

    Dakota worked as a design project manager at HP in the Global Experience Design group. He is a very proactive PM and a go getter. He has great communication skills when it comes to engaging multiple design and partner teams. The project we worked on required interacting with multiple designers, internal and external agencies. He brought the team together, broke down the key tasks and set delivery deadlines. He also engaged with the teams in ensuring the delivery happened on time and with great quality. I would recommend Dakota for a project management position where these skills are critical.

  • Darren Peshek

    It has been a pleasure working with Dakota at HP. Although we work on different teams, I am very familiar with his high caliber of work. On the professional level, Dakota balances on the delicate line of friendliness and assertiveness that allows him to be a such a successful PM. His high level of organization has also allowed him to excel while handling other responsibilities such as operations and finance functions. On the personal level, I can attest that Dakota is very easy to work with and gets along very well with everyone in our office. I highly recommend Dakota for any role related to project management, finance, and operations.

  • Jay Valle

    If you're looking for someone who is fully invested in making things better, look no further than Dakota. He has time and time again proven that he cares about his work. He is able to look at things from a high-level view and is eager to solve large challenges while considering multiple stakeholder interests and cross-team requirements. Additionally, he has always been thorough in his communication - making presentations and proposals look easy. Dakota is extremely dedicated to his craft and sees things from a detailed perspective that helps add depth and insight to any team.

  • Mike Peters

    Dakota is extremely knowledgeable, focused, and connected person. I rely on him to nail any people, finance, resource issues I have had and to push our projects forward.

  • Xu Zhang

    When collaborating with Dakota, he can always find the approachable ways to consolidate the problems and resolve the concerns in complicated situations. He is always passionate, organized, and efficient in agile management. I am very thankful for the help and guidance from Dakota in my on-ramp towards new projects and new programs.

  • Tommy Picard

    Dakota is an excellent member of my team. At HP, he helped set multiple organizational initiatives that helped streamline workflows and aligned design teams that were previously not aligned. He also helped unblock issues with stakeholders on multiple occasions. Dakota is also an excellent person who strives for the best possible outcome for everyone. Since meeting Dakota at HP, I'm happy to call him a friend as well. Dakota would be an excellent member to join any team.

  • Rami Waiche

    I recommend Dakota as a valuable addition to any team. He demonstrates a genuine commitment to improving processes and projects, backed by a high-level perspective that allows him to tackle complex challenges while considering stakeholder interests. His proactive approach in setting organizational initiatives has led to improved workflows and alignment among teams.

  • Krithika Koundinya

    Dakota and I have been working on a complex program where he has been the Design Manager and helping me with the design needs planning. He is very open and has always attempted to improve the process to better align with the requirements. His ability to reach out, ask questions and his energy levels make him a great person to work with.

  • Tais Bellini

    I have worked with Dakota when he joined as a Design manager for a new consumer services project. Dakota has always been very open to understand and adopt the processes that better suit the teams he was working with, as well as identifying and recommending improvements. He has good reporting skills, providing information and status in a clear way. Besides all that, he lifts up the work environment with his energy and good communication.

  • Morgan Trueblood

    Dakota is masterful in streamlining process to drive results. He is always a team player and an overall joy to work with.

    I got the pleasure to work with him at HP. He was initially my onboarding buddy and always made time to answer my questions and get me up to speed. As we continued working together he was an innovative colleague that came up with powerful solutions to difficult problems.

  • Kellie Avery

    Dakota is extremely knowledgeable in Program Management. He entered our team at a very tremulous time, and set a running pace for establishing processes. Within a short while things were running smoothly again. He always knew what was going on, who to turn to, and how to unblock work. He is easy to work with and always happy to answer questions. Even when his days were full of meetings.

  • Daniel Marquez

    Dakota is a highly results-driven project manager. He has a knack for enablement and excellent cross-functional communication skills, contributing significantly to meeting strategic targets. Aside from being a great team collaborator, Dakota is easy to work with as he brings an extra layer of motivation and optimism in all his interactions, which is contagious and well-appreciated in tense environments.

  • Guilherme Pretto

    Dakota is a great person to be around. He was always committed to understanding and bringing ideas about how to improve processes and the project overall. He is always open to help, and also, makes sure different teams are aligned. Also, he has good energy!

    I believe that Dakota is a great asset to work on large projects that need someone to coordinate different initiatives and teams.

  • Kenny Katayama

    I had the pleasure of working with Dakota on a number of projects at HP first as a PM and then as the acting manager for the operations team. Dakota is professional, effective, and fun to work with. He is well versed in agile and scrum and a concise communicator. One quality I really admire about him is that he always makes a conscious effort to understand the business and project he is supporting instead of just getting his piece of the work done. He then takes a step back and tries to identify if we are truly solving the problems we need to solve and if we have the customer in mind. If he finds something that needs improving, he is not afraid to share his thoughts with leadership and be the change that he wishes to see. I would gladly recommend Dakota for whatever role lies next in his future.

February 2019 - April 2022

Project Manager for Software Development:

Lead clients and teams of engineers, QA, and support through the creation of new and custom software integrations from inception to delivery.

Gather customer’s requirements and write basic functions and JSON mapping to configure and support customer’s software integrations. I will become proficient with many software applications which customers use, host training sessions, write documentation and guides, record walk-through videos, solve tricky technical problems, and work with software engineers internally and those who work for our amazing software partners.

April 2016 - February 2019

Marketing Operations:

• Implement ERP Oracle NetSuite

• Build rebranded website in CSC-TCI merger

• Implement Marketing Automations (NetSuite, Mailchimp, etc.)

• Build business to business relationships with accounting, finance, and tax professionals from Fortune 500 companies

• Selected to represent Tax Compliance Inc. at the 2016 Institute for Professionals in Taxation Annual Conference.

• Consult with tax professionals to reduce the burden of managing business personal property tax compliance and business real property tax compliance. This burden is alleviated through several process improvement points that include:

◦ Asset tracking

◦ Asset classification

◦ Depreciation scheduling

◦ Abatement application

◦ Automatic field population for returns/declarations

◦ Assessment notice reconciliation

◦ Appeals

◦ Multiple jurisdiction lien date tracking

◦ Internal check request filing

◦ Bill tracking

◦ Accruals

◦ Forecasting

◦ Audits

May 2014 - October 2015

Project Launch Team Leader:

Leader of the project launch and development team for a commercial real estate research company

Built and maintained business to business relationships with industry leaders

Trained Market Analysts on how to conduct quality research processes while maintaining critical business to business relationships to new and established markets

Market Analyst:

Maintain a database of listing information by proactively working with business account holders to keep company information as accurate and timely as possible

Reconcile listing and property data for quarterly market advisory boards that demonstrate market trends and consumer behavior